A large portion of NATPACK Quick Response Manufacturing (QRM) program success due to the flexibility, depth, user-defined fields and forms, process and workflow design and database integrity of ViewSoft manufacturing ERP system, Enterprise IQ.
Without it, the QRM strategy would be very difficult to deploy on a day-to-day basis.
Implementation of ViewSoft ERP system, Enterprise IQ from to improve NATPACK QRM program began in January of 2012.
With ViewSoft ERP system, Enterprise IQ ,All aspects of NATPACK’ production (total parts created, production time, downtime, rejects and parts remaining) are tracked immediately and applied to the order, while simultaneously updating the schedule. Work center performance can be viewed from any computer on the network and even remotely for improved efficiency, visibility and productivity.
NATPACK uses VIEWSOFT customer relationship management (CRM) system to extensively track customer and order status, customer’s complaints and customer’s satisfaction.
With ViewSoft ERP main features like (workflow approvals, alert system, attachment system, audit trail, key and descriptive flex fields, set of book, internal chat, favorite menu per each user …….etc)
NATPACK has the ability to accurately check capable to promise, access external documents and initiate workflows to facilitate communication.